Frequently Asked Questions

Welcome to StarChoice. Here are answers to some of the questions customers commonly have about our products and online shopping experience.

1. What does StarChoice sell?

At StarChoice, we offer a wide range of home care, housekeeping, cleaning and janitorial products including toilet paper, tissue paper, paper towels, rubbish bags, bin liners, cleaning products, disinfectants, chemicals and other everyday cleaning essentials.

2. Where does StarChoice deliver?

StarChoice is an online shop serving customers in Singapore. We deliver islandwide, with delivery charges applicable based on your order value. We typically take 3-5 working days to ship orders.

3. Can I buy cleaning supplies online from StarChoice?

Yes! You can browse and purchase StarChoice's range of cleaning, housekeeping and janitorial products through our online store.

4. What size of rubbish bags should I buy?

The right rubbish bag depends on the size and shape of your bin. As a general guide, choose a bag with slightly more capacity than your bin so there is enough material to fold over the rim and tie it securely. Always check the bag's dimensions as well as its litre capacity. You can refer to our blog post here for more detailed information.

5. What are the differences between standard and heavy-duty rubbish bags?

Heavy-duty rubbish bags are generally thicker and designed to handle heavier or more demanding waste. Standard bags may be suitable for lighter waste such as paper and tissues. Choose the bag strength according to the type of waste you expect to dispose of.

6. Do you sell rubbish bags in different sizes?

Yes, we offer rubbish bags and bin liners in different capacities and specifications! Check out our range of garbage bags/trash bags/ rubbish bags here.

7. What type of toilet paper does StarChoice sell?

StarChoice offers both regular and jumbo toilet rolls in different paper qualities and packaging! Product specifications, including the number of rolls and sheets where applicable, are provided on the individual product pages. You can find it here.

8. Do you sell paper towels and tissue paper?

Yes! At StarChoice, we offer a range of tissue paper and paper towel products suitable for households, offices, schools and for other everyday uses. You can find our tissue and paper towels section here.

9. Can businesses buy cleaning and janitorial supplies from StarChoice?

Yes! StarChoice's product range includes cleaning and janitorial essentials suitable for offices, businesses and other workplaces. Businesses can browse the online catalogue to find products suitable for their cleaning and housekeeping requirements.

10. Can I buy cleaning supplies in bulk?

Yes! Please contact us directly via WhatsApp or call us if you wish to buy our items in bulk. We can possibly do large quantity discounts for items bought in bulk.

11. How do I know which cleaning product is suitable for a particular surface?

Always check the product label and manufacturer's instructions before using a cleaning product. Different surfaces may require different cleaning solutions, and some products may not be suitable for certain materials.

12. How should I store cleaning products?

Keep cleaning products in their original containers, follow the manufacturer's storage instructions and store them safely away from children and pets. Do not mix cleaning chemicals unless the manufacturer specifically states that they can be combined.

13. I do not meet the MOV of $150. What do I do?

If you do not meet the minimum order value (MOV) of $150, we can still deliver the items to you but with a delivery charge. You can find the details here. Alternatively, you can arrange to collect the items at our address:

160 Paya Lebar Road, #07-01 Orion@Paya Lebar, Singapore 409022

Any other questions?

If you have a question about a product, order or delivery, please contact StarChoice through the contact details provided on our website. We're happy to assist and help you find the information you need.